Enreach Leads not importing correctly

Incident Report for Plecto

Resolved

This incident has been resolved.
Posted Jan 19, 2024 - 09:09 CET

Monitoring

Enreach has deployed a fix, and the imports are now working. We continue to monitor the situation
Posted Jan 18, 2024 - 23:07 CET

Update

Enreach has identified the issue and is working on a fix. It is expected to roll out later tonight
Posted Jan 18, 2024 - 15:59 CET

Identified

We have identified the issue to be caused by incomplete responses coming from Enreach's API. We're reaching out to Enreach to work with them to mitigate the problem
Posted Jan 18, 2024 - 13:09 CET

Investigating

We are currently investigating why Enreach Leads import fails
Posted Jan 18, 2024 - 13:02 CET
This incident affected: Integrations (Enreach).