We will be migrating our systems to a new hosting provider (Scaleway, France) during the following service window:
🗓 Start: Saturday, June 28 at 06:00 CEST 🛠 End: Sunday, June 29 at 20:00 CEST
⛔️ Full Downtime: June 28, 07:00–15:00 CEST
Impact: * Full platform outage during downtime window. * Intermittent service disruptions may occur during the rest of the maintenance window. * Data changes in your source systems during downtime will be safely imported once the system is back online. * Some background jobs (e.g., data loads, reports, webhooks) may experience delays until post-migration validation is complete.
Action Required (if applicable): If you whitelist our IPs, please update your firewall rules to include our new IP: 51.159.130.44
🔍 We’ll post updates here throughout the process. 📩 For urgent support: support@plecto.com
Thank you for your understanding and support as we complete this important upgrade.
Posted Jun 23, 2025 - 11:31 CEST
This scheduled maintenance affects: Website, Widget updates, Notifications, Integration data import, Hosting infrastructure, New Relic APM : Europe and Integrations (Salesforce, Enreach, IvoCall, SQL Server, Firmafon, Zendesk, Orderestyring).