Resolved -
The incident has been resolved and the system is now operating at full performance.
If you still experience any issues, please reach out to our Support at support@plecto.com.
Mar 10, 11:51 CET
Monitoring -
We have restored operations and are actively processing data again. At this time, there is a delay in data processing, and we are working to complete the import of delayed data from the past days.
We expect data to be fully up to date over the weekend, after which everything will return to real-time processing.
Thank you for your patience and understanding as we complete this process.
Mar 7, 17:42 CET
Update -
Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this.
We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.
Mar 7, 10:00 CET
Update -
Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this.
We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.
Mar 6, 22:03 CET
Update -
Some of our customers are still experiencing data import issues. Our team is fully engaged and working dilligently on resolving this.
We are exploring multiple solutions to address the problem effectively. Rest assured, we are making progress and will restore full functionality as soon as possible. We sincerely apologize for the inconvenience and appreciate your patience.
Mar 6, 15:01 CET
Update -
We are currently experiencing issues with our registration data for some customers. This means that new data is currently not importing.
We apologize for the inconvenience and are working continuously to fix the issue.
Mar 6, 06:15 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 5, 16:15 CET
Investigating -
We are currently investigating this issue.
Mar 5, 14:53 CET