Ongoing Issues with Database Imports
Investigating - We are investigating ongoing issues affecting:
* MS SQL data source imports
* Timeouts on MySQL data imports
Our team is actively working to resolve these remaining issues, and we will provide further updates as soon as possible.

Thank you for your patience.
Plecto Team
Jul 01, 2025 - 14:40 CEST
Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Widget updates Operational
Notifications Operational
Integration data import Operational
Hosting infrastructure Operational
Integrations Partial Outage
90 days ago
100.0 % uptime
Today
Salesforce Operational
Enreach Operational
IvoCall Operational
SQL Server Partial Outage
Firmafon Operational
Zendesk Operational
Orderestyring Operational
90 days ago
100.0 % uptime
Today
New Relic APM : Europe Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 2, 2025

No incidents reported today.

Jul 1, 2025
[Resolved] Delays on Dynamic Integrations
Resolved - Our recent cloud migration has been completed successfully. Since the migration, we experienced issues with Dynamic Integrations timing out during import operations. This has now been resolved, and dynamic integrations are working as expected.

Thank you for your patience.
Plecto Team
Jul 1, 14:38 CEST
Jun 30, 2025
Issues with importing data and rendering widgets
Resolved - The incident has been resolved and are actively processing data again.
Data can still be a bit delayed, but should catch up within the next hour.
We sincerely apologize for the inconvenience and appreciate your patience
Jun 30, 22:16 CEST
Identified - We have identified the issue and are currently working on a fix.
Jun 30, 19:16 CEST
Investigating - We are currently investigating this issue.
Jun 30, 16:50 CEST
Cloud hosting Migration
Completed - The scheduled maintenance has been completed.
Jun 30, 07:47 CEST
Update - The service window has concluded and the migration was a success.
Jun 30, 07:47 CEST
Update - The migration has now been conducted successfully. Which mean the full downtime is over.
All data is flowing and has no delay.

The service window is still ongoing as we will monitor the infrastructure closely and make sure that everything is running as expected.
Jun 28, 18:54 CEST
Update - We are still verifying the last parts of the migration.

That is why we need to extend the full downtime period for now. Further information will be communicated at 18:00 CEST
Jun 28, 16:32 CEST
Update - Most areas have been verified, but some areas need further testing to make sure that everything is living up to the quality that we expect.

That is why we need to extend the full downtime period for now. Further information will be communicated at 16:30 CEST
Jun 28, 14:50 CEST
Verifying - We have finished synchronizing the environments and will now start the verification phase.
Jun 28, 11:50 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 06:00 CEST
Scheduled - We will be migrating our systems to a new hosting provider (Scaleway, France) during the following service window:

🗓 Start: Saturday, June 28 at 06:00 CEST
🛠 End: Sunday, June 29 at 20:00 CEST

⛔️ Full Downtime: June 28, 07:00–15:00 CEST

Impact:
* Full platform outage during downtime window.
* Intermittent service disruptions may occur during the rest of the maintenance window.
* Data changes in your source systems during downtime will be safely imported once the system is back online.
* Some background jobs (e.g., data loads, reports, webhooks) may experience delays until post-migration validation is complete.

Action Required (if applicable):
If you whitelist our IPs, please update your firewall rules to include our new IP: 51.159.130.44

🔍 We’ll post updates here throughout the process.
📩 For urgent support: support@plecto.com

Thank you for your understanding and support as we complete this important upgrade.
Jun 23, 11:31 CEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

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